Terms of Service

Conversion-Boost Social Proof Tool

Last updated: February 2025

1. Scope

At https://jog690.org/ and https://conversion-boost.info you will find information (texts, images, databases, etc.) that make up the content of the website.

This website is owned by Web Solution Jog690 S.R.L. with registered office at:

Strada Ion Slavici, Nr. 13
Cam. Nr. 1, Scara B, Ap. 18
300539 Timișoara
Romania

Commercial Register Number: J35/341/2018
VAT ID: RO38794995
Phone: +40 752 960 207
Email: [email protected]

Full or partial copying of the content for purposes other than personal use is prohibited under intellectual property laws and will be prosecuted.

These Terms of Service (hereinafter "Terms") govern the contractual relationship between Web Solution Jog690 S.R.L. (hereinafter "we", "us" or "Provider") and our customers (hereinafter "you", "your" or "Customer") regarding the use of the website and the tool Conversion-Boost (hereinafter "Tool" or "Service").

2. Account Creation, Use and Closure

2.1 Registration Requirements

When you create an account, you represent to us that you are at least 18 years old or of legal age in your place of residence and have the legal capacity to agree to these Terms.

If you create an account on behalf of a legal entity (if you are a business owner or use services on behalf of your employer), you represent and warrant that you are authorized to bind the respective legal entity you represent to these Terms. This legal entity will be referred to as "you" and "your".

2.2 Truthful Information and Account Verification

2.3 Manual Verification of Information

We reserve the right to manually verify your information:

2.4 Process for Identified Discrepancies

1. First identification: You will receive an email requesting correction of your data within 7 days
2. No response after 7 days: Your account will be temporarily suspended
3. Account suspension means: All services are deactivated, dashboard access is restricted, tool no longer works on your website
4. Restoration: After successful verification (e.g., through commercial register extract, business license, valid ID) the account will be unlocked
5. Intentional deception: Permanent account deletion without refund of amounts already paid

2.5 Obligation to Update

You are obligated to inform us immediately of changes to your personal data (address, company name, VAT ID number, contact details) so that we can keep your account up to date.

2.6 Account Management

We reserve the right to suspend, deactivate or delete your account if you violate these Terms or if suspicious or fraudulent activities are detected.

Registration for our service is free and requires agreement to our Terms.

Your responsibilities:

• You are responsible for the security of your account and must keep your login credentials confidential
• Do not share your access credentials with third parties
• You are responsible for all transactions and actions on your account
• The use of the account for illegal, fraudulent or other unlawful activities is strictly prohibited

Liability: We are not liable for losses or damages arising from your use of your account unless we act intentionally or with gross negligence.

Account deletion: The account can be deleted at any time under Account → Delete Account.

3. Security

The security of our users is our top priority. We do everything to protect your content and account as best as possible. Although we have implemented extensive security measures, we cannot guarantee that unauthorized third parties cannot overcome these measures. We therefore ask you to take additional security precautions.

Please keep your password secure and never share it with other people. If you suspect that your account has been compromised or detect unauthorized use, please inform us immediately. We will process your request as quickly as possible and take appropriate measures to restore the security of your account.

Please note that you are responsible for the confidentiality of your username and password. This also includes access to your computer and/or your account. You agree to take responsibility for all activities or actions performed under your account and/or password, whether through our service or a third party. If you detect a security breach or unauthorized use of your account, please inform us immediately.

The use of a username that contains the name of another person or entity and may not be used lawfully is not permitted. We also prohibit the use of offensive, vulgar or obscene usernames.

We reserve the right to refuse service, terminate accounts, remove or edit content, and cancel orders at our sole discretion. These measures usually serve to protect our users or to punish violations of our Terms.

a. Team Creation

Our app allows you (account owner) to create teams to facilitate collaboration and information sharing. As a team administrator, you have the option to invite team members and assign access permissions.

b. Team Members

By accepting an invitation, you become a team member. As a team member, you have access to the parts of the app assigned by your team administrator. You agree to use the app in accordance with applicable laws and these Terms.

c. Access Permissions

The team administrator can assign you specific access permissions to access certain parts of the app. These access permissions may vary depending on the team's needs.

4. Service Continuity

Web Solution Jog690 S.R.L. commits to making the offered tool continuously available within the scope of access.

Availability: We aim for an availability of 99% per month (excluding scheduled maintenance).

Maintenance windows: We reserve the right to perform scheduled maintenance, about which we will inform you in advance. In urgent cases (security vulnerabilities, critical errors), short-term maintenance may be performed without prior notice.

Force majeure: In the event that the company must cease operations due to force majeure or other unforeseeable events, no further services can be guaranteed. In such a case, Web Solution Jog690 S.R.L. has no obligation to refund or compensate.

5. Non-Transferability

Access to our tool is strictly personal and may not be transferred, sold or shared with third parties unless this has been agreed in writing with Web Solution Jog690 S.R.L.

6. Pricing and Plans

Pricing is displayed on our landing page and service. The exact pricing may vary depending on the type of account and associated services. We strive to offer transparent and fair fee structures to ensure our customers are informed about the costs involved.

Current prices can be found here: https://conversion-boost.info/pricing

6.1 Free and Paid Plans

We offer both free and paid plans:

• Free plan: Limited features, ideal for testing
• Monthly subscriptions: Full functionality, cancellable monthly
• Annual subscriptions: Full functionality, cheaper than monthly
• Lifetime access: One-time payment, permanent access (see section 6.2)

6.2 Lifetime Access Authorization

With the purchase of lifetime access, the customer receives permanent access to the purchased tool as well as all essential features and future updates of these features that are part of the purchased plan at the time of purchase. This access is not associated with any additional costs or further fees.

7. Price Changes

We strive to keep our pricing as stable as possible for as long as possible. However, it may happen that we are forced to adjust our fees. This may be necessary due to various factors such as inflation, legal changes, changes in the labor market or changes in contractor fees. We reserve the right to change our pricing at our discretion and at any time.

Important: Price changes only apply to new customers or upon contract renewal. Existing subscriptions retain their original prices until the next renewal.

If we make a change to the subscription fee, we will inform you at least 30 days in advance so that you have the opportunity to cancel your subscription before the change takes effect. Your continued use of the service after the subscription fee change takes effect constitutes your agreement to pay the changed subscription fee amount.

8. Payments

8.1 Payment Methods

We use various payment processing platforms to process your payments:

Please note that when using these platforms, you must agree to the respective terms of use and privacy policies.

Stripe Connected Account Agreement: By using Stripe for payment processing, you expressly agree to the terms of the Stripe Connected Account Agreement. Please take the time to carefully read these terms, as they govern your rights and obligations regarding payment processing.

We would like to point out that we do not store sensitive payment information such as credit card numbers or bank details. All payment data is processed and protected directly by the payment processing platforms.

8.2 Payment Processing

Automatic renewal (Stripe, PayPal):

• Your subscription automatically renews at the end of the term
• Payment is automatically processed through the stored payment method
• You will receive an email notification in advance about the upcoming charge
• You can cancel the subscription at any time in the dashboard

Bank transfer:

• After booking a plan, you will receive an invoice by email
• Payment deadline: 14 days after invoice date
• In case of non-payment: Account suspension after expiration of payment deadline (see section 8.4)
• Reference: Invoice number (mandatory!)
• Bank details will be stated on the invoice

8.3 Value Added Tax (VAT)

8.4 Payment Default and Reminder Procedure

In case of payment default, the following process applies:

Default interest: In case of payment default, we charge default interest of 5% above the base rate of the European Central Bank.

Restoration after suspension: After payment of all outstanding amounts, your account will be reactivated within 24 hours.

8.5 Invoicing

• Invoices are automatically sent by email to your registered address
• You can download invoices at any time in your dashboard under "Invoices"
• Invoices are issued in EUR (€)
• All invoices comply with EU invoicing regulations

9. Refunds

We consider refund requests for subscriptions on a case-by-case basis and reserve the right to review and grant them at our sole discretion. Please note that not all refund requests can be accepted and the final decision is made by us.

Generally applies:

• ❌ No refund for already used services
• ❌ No pro-rata refund for early cancellation of annual subscriptions
• ❌ No refund for lifetime access after 14 days
• ✅ Possible refund for technical problems on our end
• ✅ Possible refund within 14 days (EU right of withdrawal for consumers, see withdrawal policy)

To submit a refund request, please contact our customer support team at [email protected] and provide all relevant information. We will carefully review your request and respond within a reasonable timeframe.

10. Your Content

You can publish, link, store, share and otherwise make available certain information, texts, graphics, videos or other materials in your campaigns via our tool. You are responsible for the content, including its legality, reliability and appropriateness. If third parties own part of the content, you are also responsible for ensuring that you have all necessary rights (including any licenses) to use such content.

By publishing content via our tool, you grant us the right and license to publicly display such content (on your website and in your popups) and confirm that you have all third-party rights and licenses necessary to publish such content. You retain all rights to any content you submit, publish or display, and you are responsible for protecting those rights.

You agree that we may use, reproduce, adapt, publish, translate, distribute, publicly display and otherwise use your content to operate and improve the service. Please ensure that you have the necessary rights to your content before publishing it.

We reserve the right to remove or edit content that violates our Terms of Use or is otherwise unlawful, offensive, threatening, defamatory, insulting or otherwise inappropriate. We are not obligated to review or monitor the content you submit, but reserve the right to review and remove it at our discretion.

Please also note that by publishing content, such content is made publicly accessible on your website. Other users and visitors to your website can see, access and potentially reuse your content. Therefore, ensure that you do not publish confidential or sensitive information.

11. Acceptable Use

Your access to our tool is subject to our Terms of Use and all applicable laws and regulations. It is important that you use the service for responsible purposes and ensure that you do not publish content or perform activities that violate applicable law or our Terms of Use.

Use of our service is not permitted for:

• ❌ Violations of laws, regulations, acts or codes imposed by any government, authority, court or other authorized body, including sanctions
• ❌ Publishing or distributing pornographic, illegal, racist, defamatory, insulting, threatening or otherwise inappropriate content
• ❌ Promoting or participating in sexual exploitation or sexual abuse of children
• ❌ Promoting, containing or supporting serious harm, terrorism or violence
• ❌ Sending unauthorized or unsolicited advertising, junk email, spam, chain letters, pyramid schemes or other unwanted messages
• ❌ Distributing viruses, malware or other harmful files
• ❌ Violating the rights of third parties, including copyright, trademark or privacy rights
• ❌ Conducting fraudulent activities such as phishing, identity theft or other forms of online fraud
• ❌ Disrupting or manipulating the service, including hacking attempts or denial-of-service attacks
• ❌ Misusing personal data or violating the privacy of other persons
• ❌ Publishing sensitive or confidential information without appropriate consent
• ❌ Displaying misleading, false or fraudulent social proof messages (e.g., fake purchases, non-existent reviews)
• ❌ Using on websites with illegal content, phishing sites or fraudulent websites

If we become aware of a violation of these Terms of Use or applicable law, we reserve the right to take appropriate action, including:

• Immediate account suspension without prior notice
• Deletion of all content and campaigns
• Cooperation with law enforcement authorities
• Legal action

We want to ensure that our tool provides a safe and positive environment. If you have concerns about specific content or behavior, please inform us at [email protected] so that we can respond appropriately.

12. Copyright and Intellectual Property

All content on the website and the tool, including texts, graphics, logos, images, audio files and software, is protected by copyright and is the property of Web Solution Jog690 S.R.L. or its licensors. Reproduction, distribution or use of this content without prior written permission from us is prohibited.

Protected are in particular:

• The source code of the software
• The design and user interface
• Documentation, tutorials and support materials
• Trademarks and logos (Conversion-Boost)

13. Limited Usage Rights

Permission to use:

You may use our tool only in accordance with our express permission and in accordance with these Terms of Use. This includes creating, displaying, using, reproducing and uploading content.

Connection to us:

You may not use our tool in connection with products or services that are not affiliated with us or could bring us into disrepute.

Responsibility for user content:

Opinions, advice, statements, services, offers or other information provided by other users are those of the respective authors or distributors and not ours. We assume no responsibility for such content.

Prohibited content:

You may not use our tool to advertise, support or promote regulated or illegal products, services or actions.

14. Confidentiality

We understand that the protection of confidential information is of great importance. If we provide you with confidential information in connection with our tool, we expect you to treat this information as confidential as well.

You should take appropriate measures to maintain the confidentiality of this information and prevent unauthorized disclosure or access. This may include, for example, the use of passwords, encryption or other security measures to ensure that the information does not fall into the wrong hands.

Please note that confidentiality applies only to information that we expressly designate as confidential or that can reasonably be expected to be treated as confidential. Information that is publicly accessible or already known does not fall under this confidentiality agreement.

15. Links, Third-Party Websites and Services

Our tool may contain links to third-party websites, advertisers, services, special offers or other events or activities that are not owned or controlled by us. We do not endorse or assume responsibility for such third-party websites, information, materials, products or services.

If you access a third-party website, service or content through our tool, you do so at your own risk. We assume no liability for your use of or access to a third-party website, service or content. It is your responsibility to review the terms of use and privacy policies of such third-party websites and understand their risks.

Please note that we have no control over the content, security or timeliness of such third-party websites. Any transactions or interactions you conduct with third-party websites are your own responsibility.

16. Your Responsibility for End Users

As the operator of a website on which our tool is embedded, you are responsible for interactions with visitors (end users) to your website. This includes compliance with all applicable laws and regulations regarding privacy, provision of legally compliant content and ensuring a safe and user-friendly experience for your end users.

You are responsible for ensuring that any products or services you may offer comply with applicable laws and regulations. This also includes compliance with consumer protection regulations and provision of accurate and transparent information about your products or services.

It is important that you familiarize yourself with the applicable laws and regulations in your country or in the countries where you offer your products or services and ensure that you fully comply with them.

Particularly important:

• Correct integration of our tool into your cookie banner (e.g., Borlabs Cookie)
• Link to our privacy policy for the tool: https://conversion-boost.info/privacy-policy-tool
• Conclusion of a Data Processing Agreement (DPA) for paid plans
• Compliance with GDPR when displaying social proof messages with personal data

17. Customer Data

Certain features of the tool may allow the service to collect data from your customers, visitors to your website and end users ("Customer Information").

By using the service, you hereby grant us the right and represent that you have all necessary permissions and licenses to provide us with the Customer Information necessary for the proper functioning of the service. You acknowledge and agree that we are entitled to disclose Customer Information if required by law or to protect the rights, property or safety of us, the service, its users and the public.

We will not sublicense or resell customer data, except in the event that you agree that we may use data obtained from Customer Information to conduct analytics and improve or promote the service and all related services. If such data is disclosed for marketing purposes or other purposes, it will be presented in aggregated or anonymized form. Additionally, you agree that we have the right to continue using such aggregated and anonymized data both during and after the term of this agreement.

With respect to the processing of Customer Information relating to persons residing in the European Economic Area (EEA), both parties agree to process such information in accordance with GDPR and our Data Protection Addendum (DPA).

All rights, title and claims (including all intellectual property rights) to Customer Information remain in your possession.

18. Customer Content

When using our service, you may provide us with content such as images and texts ("Your Content"). We do not receive ownership rights to Your Content, apart from the necessary permissions required to provide the service, and we do not intend to use Your Content outside of this framework.

You bear full responsibility for Your Content and all potential damages or losses arising from it. You also commit to complying with all relevant laws, regulations and industry standards applicable to Your Content.

By choosing our offer and creating an account, you grant us permission to use your name and company logo for our websites and as part of our general customer directory. This also includes representation and referencing in our corporate, advertising and marketing materials.

19. Liability

You agree that we cannot be held liable for damages arising to you or others from the use of our tool. Neither for direct nor indirect, punitive, special, incidental or consequential damages, including loss of business, revenue, profit, use, privacy, data, goodwill or other economic advantage. This applies regardless of whether such damages are due to breach of contract, tort (including negligence) or otherwise, even if the possibility of such damages was previously mentioned.

Limitation of liability: Liability is in any case limited to the amounts paid by you in the last 12 months.

Responsibility for security and backups: You are solely responsible for appropriate security protection and backup of data, content and/or equipment used in connection with your use of our tool. We assume no liability for lost data, repeat times, inaccurate instructions, work delays or lost profits arising from the use of our tool.

Transfer or disposition of the account: You may not transfer or otherwise dispose of your account to other persons.

20. Indemnification

You agree to indemnify us and all persons acting on our behalf, including our owners, managers, executives, affiliated companies, employees, licensors and suppliers, from any liability, losses, expenses, costs, claims and damages (including attorney fees, expert fees and other litigation costs) arising from the publication of content in accordance with our Terms of Use or resulting from a violation of these Terms of Use committed by you.

We assume no responsibility or liability for the content you share and you alone bear responsibility for the legality, accuracy and completeness of such content. You represent that you have all necessary rights to publish and use the content and that the publication and use of the content does not violate the rights of third parties.

You agree to fully defend and hold us harmless if third-party claims are brought against us due to your content or your violation of these Terms of Use. You agree to assist us in defending against these claims and to provide us with all information and documents necessary for defense.

21. Disclaimer

Use of our service is at your own risk. The tool is provided on an "AS IS" and "AS AVAILABLE" basis. We make no express or implied warranties, guarantees or representations regarding the tool, including but not limited to uptime, availability, merchantability, fitness for a particular purpose, non-infringement or performance.

You acknowledge and agree that use of the service is entirely at your own risk. The service is offered without warranty and only as available. To the extent permitted by law, we hereby disclaim all warranties - whether explicit or implicit, including but not limited to any implied warranties of merchantability, fitness for a particular purpose and non-infringement of rights.

No guarantee for:

• Error-free, uninterrupted operation
• Compatibility with all browsers, devices or website systems
• Specific conversion rates or business success
• Complete data security in case of force majeure or hacker attacks

We do not guarantee that the service will meet your requirements, be provided uninterruptedly, timely, securely or error-free, that defects will be corrected, or that the platform or the server operating the platform is free from viruses or other harmful components.

Furthermore, we do not guarantee the accuracy, reliability or quality of information or advice obtained through the service. Any advice or information obtained through the service, whether oral or written, does not constitute a warranty not expressly stated in the Terms of Use.

You bear sole responsibility for damage to your computer system, website, data loss or other disadvantages arising from the use of our service. We hereby exclude any liability for warranty claims to the extent legally permissible.

If you disagree with any part of the service or the associated Terms of Use, your only legal remedy is to stop using our service.

22. Termination and Contract Duration

22.1 Duration

22.2 Cancellation by Customer

Monthly subscriptions:

• Cancellation possible at any time in dashboard under "Settings → Cancel Subscription"
• Notice period: Until the last day of the current billing month
• Effect: Subscription ends at the end of the paid period
• No refund for partial months

Annual subscriptions:

• Cancellation possible at any time
• Notice period: Until 7 days before the end of the annual period
• Effect: Subscription ends after 12 months
• No pro-rata refund for early cancellation

Free plan & Lifetime:

• No cancellation necessary
• You can delete your account at any time in the dashboard

22.3 Cancellation by Provider

We may terminate your account extraordinarily in case of:

• Violation of these Terms of Use
• Payment default of more than 30 days
• False information during registration (after unsuccessful request for correction within 7 days)
• Illegal or abusive use
• Endangering our systems or other users
• Publishing fraudulent or misleading social proof messages

In case of extraordinary termination by us, no refund will be made.

22.4 Consequences of Termination

After termination of the contract:

• All services are immediately deactivated
• Your embed code no longer works on your website
• Access to the dashboard is blocked
• Important: Your data will be irrevocably deleted after 30 days
• Data export: Export your data BEFORE cancellation via Dashboard → Settings → Export Data

23. Applicable Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the European Union and specifically the laws of Romania, regardless of conflict of law principles. Any legal disputes or claims arising out of or in connection with these Terms are subject to the exclusive jurisdiction of the courts in Romania/Timișoara.

For consumers: Mandatory consumer protection provisions of your country of residence remain unaffected.

a. Non-Enforcement of Rights

Our failure to enforce a right or provision of these Terms does not constitute a waiver of such rights and does not affect our ability to enforce such rights at a later time.

b. Severability of Terms

Should any provision of these Terms be deemed invalid or unenforceable by a court, the remaining provisions of these Terms shall remain in full force and effect and binding.

c. Entire Agreement

These Terms constitute the entire agreement between us regarding our service and supersede all prior agreements or arrangements we may have made regarding the service. Any changes or additions to these Terms must be in writing and signed by both parties to be valid.

d. Changes to Terms

We reserve the right to change these Terms at any time. Such changes will be communicated to you in writing or electronically and take effect 30 days after notification, unless you object to the changes within this period.

Continued use after the changes take effect constitutes acceptance of the new Terms.

24. Notices and Communication

All notices may be sent by email or mail to the address you provided to us upon registration. This includes notices related to your use of our services or subscriptions.

Contact:

Email: [email protected]
Support: https://conversion-boost.info/support

We will make every effort to respond to your inquiries or notices as quickly as possible. Please understand, however, that depending on the nature of the inquiry and the scope of our processing, it may take somewhat longer for us to respond to you.

It is important that you inform us of changes to your contact details so that we can ensure that all notices and information reach you. You can update your contact details at any time in your user account or inform us by email.

We reserve the right to send notices electronically unless it is legally required that such notices be made in writing.

Please note that communication via email may not always be secure. We therefore recommend that you do not transmit sensitive information via email and adequately protect your email communication.

25. Severability Clause

Should any provision of these Terms of Use be declared invalid or unenforceable, the remaining provisions shall remain unaffected and remain in full force and effect.

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